Privacy policy

This Privacy Policy became effective on April 13, 2021.

URMOBO recognizes the importance of protecting your personal information and we are committed to processing it responsibly and in accordance with the General Data Protection Law.

Why is this document important?

• Explain what data we collect, for what purpose, and how we use it;
• Inform yourself of your rights and options regarding your personal data.

To facilitate a better conversation, we explain below some of the more technical terms used in this document.

Cookies are technology systems that store certain information, making your browsing experience easier. Cookies can keep track of your preferences and can be managed.

Cryptography: a technique for protecting digital data through mathematical patterns that prevent certain data from being read, by making it unintelligible.

Personal data: any information that allows you to be identified.

Anonymized data: data that does not allow for identification, due to the use of reasonable technical means to "depersonalize" the data. In this way, anonymization eliminates the possibility of direct or indirect association with a specific person.

DPO or Data Protection Officer: This is our communication channel with you for questions regarding your personal data.

What data is collected?

Personal data is collected in these situations:

• When you fill in your details and request to contact our website via email, phone, or chat.
• When you hire services

To make it easier to understand the collection situations, purposes, and legal basis, we have prepared the table below. If you still have questions, please talk to us.

Situations in which we collect data	Goal Why do we collect them?	Legal base Under which provision of the LGPD (Brazilian General Data Protection Law) is this purpose based?
We request registration information such as name, email address, WhatsApp number, and the company you work for in order to contact you, offer our services, and/or answer your questions.	Proper identification. Fulfilling your requests, improving service and your experience on our platform.	Consent, regular exercise of rights, legitimate controller, guarantee of fraud prevention and data subject security.
Statistical data on the use of websites and social networks.	Improve the experience and functionality.	Consent
Demographic, location, and navigation data.	Improve the experience and functionality.	Consent

How we protect your data: Confidentiality and security

We are deeply concerned with the protection of personal data, the confidentiality of our clients and visitors, as well as complying with the LGPD (Brazilian General Data Protection Law).

We have adopted secure measures for data protection, through firewall systems and encryption, adhering to the principles of confidentiality, integrity, and availability of data.

Use of cookies and sharing

Cookies are collected to gather demographic information, location data, and browsing data (purchases, interests, and behavior). This data may be shared with third parties for the purpose of processing this information.

Storage time

All data is stored for up to 5 years after the contract ends.

know your rights

The LGPD (Brazilian General Data Protection Law) guarantees several rights, including:

• To know what treatments are performed with your data;
• Right to limit treatment to the minimum necessary to achieve its purposes;
• Access your data easily;
• Right to be informed about essential aspects of data processing;
• Correct incomplete or incorrect data;
• Right to data security;
• Revoke consent.

Update

To keep you safe, we periodically update our Privacy and Personal Data Protection Policy.

Contact us – Questions, Problems and Requests

• We hope that through these clarifications we have answered your questions.

If you require any further information, make a request, or wish to exercise any of your rights, please contact us by email. contact@urmobo.com.br.

Data Protection Officer (DPO)

Urmobo has appointed Carolina Oliverio as Data Protection Officer (DPO), responsible for acting as a communication channel between the company, data subjects, and the National Data Protection Authority (ANPD), as well as monitoring and guiding initiatives related to compliance with the General Data Protection Law (LGPD). The DPO can be contacted via email at dpo@urmobo.com.br.